7-Day Easy Returns
At Product Expert, we want you to shop with complete confidence. If you’re not satisfied with your purchase, we offer easy returns within 7 days of delivery.
Return Conditions
- Items must be unused, unopened, and in their original sealed packaging. For hygiene reasons, opened intimate wellness products cannot be resold and are not eligible for return.
- To start a return, contact us within 7 days of receiving your order at expertproduct74@gmail.com or WhatsApp +92 334 6040825 with your order number.
- Our team will guide you through a simple, 100% discreet return process — your privacy is fully protected at every step.
Refunds
Once we receive and inspect the returned item, your refund will be processed within 5–7 working days to your original payment method. For Cash on Delivery orders, refunds are issued via bank transfer or mobile wallet
.
Damaged or Wrong Items
If you receive a damaged, defective, or incorrect item, contact us within 48 hours with a photo and we will replace it or refund you in full — no return shipping needed.